Forum Message

Handling Customer-Supplier Duplicate Entry Issue

We have a customer who is also a supplier. When I try to enter their details as a supplier the system tells me that they already exist (which they do but as a customer) and doesn't allow me to add them again as a customer. Apart from adding eg "supplier" or "customer" onto their name is there any way around this?


Posted by Kay Hope on Jan 26, 2020 2:47 PM GMT

Hi Kay,

This page describes how to handle the situation where the customer is also
a supplier:
http://www.solaraccounts.co.uk/forum/topic.php?TopicId=704&Posts=1

Regarding your question about Gross registered CIS suppliers showing in the
CIS report - I'll note your support for this feature, but it's unlikely to
be something we tackle in the next year or so - sorry.


Posted by Solar Accounts Customer Support on Jan 27, 2020 10:40 AM GMT