Forum Message

Supplier Refund Process Instructions

Hi there
Could you tell me how to enter a supplier refund please? We have made direct debit payments in advance to an energy company based on estimates, the invoices received were subsequently for lower amounts & then the supplier refunded us once we closed the account


Posted by Claire Wright on Jan 14, 2023 5:21 PM GMT

Hi Claire

OK here's how to enter the supplier refund and related transactions:

  1. When you first pay the supplier in advance, create a Money Paid Out
    transaction with the Type set to Advance Payment

  2. When you receive the supplier's invoice, create a Purchase Invoice for
    the amount shown on the invoice. When you save the invoice Solar Accounts
    will ask if you want to allocate the advance payment to the invoice - click
    'Yes'

  3. When you receive the balance of your supplier's account as a refund,
    create another Purchase Invoice but set the Amount to be zero.

  4. Edit the Money Paid transaction you created in step 1, tick the 'Show
    Paid Invoices' checkbox and then tick the purchase invoice you created in
    step 3. There should now be two purchase invoices in the 'Apply To
    Invoice' table. Click OK to save the payment.

  5. In the Purchase Invoices list, right-click on the Purchase Invoice you
    created in step 3 and select 'Receive Refund'. Check that the details of
    the refund are correct then click OK.


Posted by Solar Accounts Customer Support on Jan 15, 2023 11:07 AM GMT

Thanks very much Mark, I’ll give it a go tomorrow.

Thanks
Claire


Posted by Claire Wright on Jan 15, 2023 8:05 PM GMT