hi,
one of my suppliers had a promotion offer .
"spend £1000 in the month of january and receive £100 credit on your account"
i qualified for this offer and received a credit note of £100
in solar i have created the credit note, but because i have not returned any goods i cant really credit against a purchase invoice, so i have created a supplier refund
but for some reason my solar accounts is still showing that i owe this £100 credit to my supplier under supplier balances, do you have any idea where i might have gone wrong.
thanks
lee

Hi Lee,

I take it you have created a purchase credit note (not a sales credit note) as described here:
http://www.solaraccounts.co.uk/help/how-to-record-a-purchase-credit-note.php

You don't need to record any other transaction for now - you should delete the supplier refund you created. Later, when you buy something from your supplier you should create a purchase invoice then allocate the purchase credit note to it as described here:
http://www.solaraccounts.co.uk/help/how-to-allocate-a-purchase-credit-note.php

Regards,

hi
got all sorted, many thanks
Lee