After entering the payment from a customer (for an invoice), who paid by cheque, the cheque was returned as 'stopped'. How do I enter this without simply deleting their payment. We were charged by the bank for this as well.

Hi Laura,

Here are the steps to record a sale with a bounced cheque:

1. Record the sale as an invoice in the usual way:
   http://www.solaraccounts.co.uk/help/how-to-create-an-invoice.php

2. When you receive the cheque, record the payment:
   http://www.solaraccounts.co.uk/help/how-to-record-an-invoice-payment.php

3. When the cheque bounces, click menu File > New > Money Received. Enter the customer name, then change the type to 'Invoice Payment'. Tick 'Show paid invoices' and select the invoice. Enter the Amount Received as a NEGATIVE amount and change the Journal Memo to 'Cheque Bounced'

4. If your bank charges a fee for a bounced cheque, record this separately:
   http://www.solaraccounts.co.uk/help/how-to-record-bank-fees-or-interest-charges.php

5. When you receive another cheque, record another payment as in Step 2. Alternatively, if you don't receive payment you can write off the invoice as described here:
   http://www.solaraccounts.co.uk/help/how-to-write-off-a-bad-debt.php

I hope this answers your question. Please let me know if you need more information.

I followed your advice, it shows the invoice total now as a 'to be paid' amount, however it does not remove the amount from the current account total

doh!

sorted sorry